Privacy Policy

Privacy policy

1. Introduction
Welcome to My Aurora Space ("we," "our," "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://myauroraspace.com/ (the "Site"), in accordance with the Data Protection Act, 2019 (DPA) of Kenya. By using our Site, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not access the Site.
2. Information We Collect 
We may collect personal information that you voluntarily provide to us when you:
  • Register on our Site
  • Place an order
  • Subscribe to our newsletter
  • Contact us for support or inquiries
The personal information we may collect includes:
  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing information (such as credit card details)
We may also collect non-personal information such as:
  • Browser type
  • IP address
  • Pages visited on our Site
  • Time and date of visit
3. Use of Your Information
We use the information we collect in the following ways:
  • To process and fulfill your orders
  • To communicate with you about your order status and customer service inquiries
  • To send you promotional materials and newsletters (if you have opted in)
  • To improve our Site and services
  • To prevent fraudulent transactions and monitor against theft
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owners.
5. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.
6. Your Rights
Under the Data Protection Act, 2019, you have the following rights regarding your personal information:
  • Right to Access: You can request a copy of the personal information we hold about you.
  • Right to Rectification: You can request correction of any inaccurate or incomplete information.
  • Right to Erasure: You can request deletion of your personal information under certain conditions.
  • Right to Object: You can object to the processing of your personal information for direct marketing purposes.
  • Right to Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at myauroraspace@gmail.com.
7. Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to enhance your experience. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our Site.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
My Aurora Space
+254738679409
myauroraspace@gmail.com

By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.