Terms and Conditions
Terms and Conditions
Welcome to My Aurora Space . These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.
1. Introduction
1.1. These Terms and Conditions ("Terms") apply to the website and all services provided by My Aurora Space .
1.2. The terms "we," "us," and "our" refer to My Aurora Space. The terms "you" and "your" refer to the user or customer.
2. Use of the Website
2.1. You must be at least 18 years old or have the permission of a parent or guardian to use this website.
2.2. You agree to use the website for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the website.
3. Product Information
3.1. We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
3.2. All prices are in Kenyan Shillings (Ksh) and inclusive of VAT unless stated otherwise.
4. Orders and Payments
4.1. By placing an order on our website, you are making an offer to purchase the selected products. All orders are subject to acceptance and availability.
4.2. We accept payments through [Payment Methods], including M-Pesa, Airtel money and credit/debit cards.
4.3. Once your order is placed, you will receive an order confirmation email. This email is an acknowledgment that we have received your order, not an acceptance of your offer to buy the products.
5. Shipping and Delivery
5.1. Our shipping policy is outlined on our Shipping Policy page. Please review it for detailed information on shipping rates, delivery times, and order tracking.
5.2. We are not responsible for delays caused by events outside our control, including customs clearance processes or courier service delays.
6. Returns and Exchanges
6.1. Our Returns and Exchanges Policy is outlined on our Returns and Exchanges Policy page. Please review it for information on how to return or exchange an item.
6.2. To be eligible for a return or exchange, products must be unused, in their original packaging, and accompanied by the original receipt or proof of purchase.
7. Privacy Policy
7.1. Your use of our website is also governed by our Privacy Policy. Please review it for information on how we collect, use, and protect your personal data.
8. Intellectual Property
8.1. All content on our website, including text, graphics, logos, images, and software, is the property of My Aurora Space or its content suppliers and is protected by intellectual property laws.
8.2. You may not reproduce, distribute, or create derivative works from any content on our website without our express written permission.
9. Limitation of Liability
9.1. To the fullest extent permitted by law, My Aurora Space shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or the purchase of products from our store.
9.2. Our total liability to you for any claim arising from your use of our website or purchase of products shall not exceed the amount paid for the products in question.
10. Governing Law
10.1. These Terms and Conditions are governed by and construed in accordance with the laws of Kenya.
10.2. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Kenya.
11. Changes to Terms and Conditions
11.1. We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: myauroraspace@gmail.com
Phone: +254738679409
Thank you for choosing My Aurora Space. We appreciate your business and strive to provide you with the best service possible.